One of key parameters for the purchaser during selection of the equipment are quality and rapidity of service rendering, for even short equipment downtime results in large financial losses. "Alfatech" company has a developed network of service centres, which skilled personnel was trained abroad.
In each regional representative office of the company stationary or mobile service station is organised. The choose depends on region characteristics. So, for regions where more units of the equipment are operated the stationary service station will be appropriate. However, for district with less developed infrastructure it is more efficient to use mobile service. The after-sale service has six mobile teams equipped with the trucks, equipment sets, all necessary tools. "Alfatech" guarantees the most rapid reaction of service teams. The range of spare parts of our storehouse includes more than 50 thousand articles. One of the most important principles of "Alfatech" is the selling of spare parts from the storehouse, rather than by request.
Particular attention is paid by "Alfatech" to the coordination of service teams. The coordinators not only distribute the load among the teams, but also communicate with the customer. "Alfatech" demonstrates the most rapid reaction to the consumer's needs, namely, within two days after their request.
Today "Alfatech" company offers the entire range of the original spare parts to the equipment of leading world's manufacturers: HYUNDAI (South Korea), SHANTUI (PRC), SCM (PRC) and other.
Special diagnostic and repair equipment enables the mobile after-sale service to maintain Your equipment within the shortest periods. The usage of the original spare parts guarantees its long-period and failure free service life.
Please, contact Your Regional Representative for purchasing of spare parts.
